USAG-Natick Garrison


Directorate of Human Resources




ID/CAC - Contact information:


Natick Soldier Systems Center
Attn: IMSS-HRCAC office
10 General Greene Ave
Bldg 1, Rm A-125
Natick, MA 01760

Phone: 508-233-5007
Fax:  508-233-4478

Hours of Operation:
7:30 am to 3:30 pm

Our mission is to ensure enrollment in the Defense Enrollment Eligibility Reporting System (DEERS), and provide Common Access Cards (CAC) and/or Official Identification Cards to Soldiers, Family members, Retirees as well as Civilian and Contract employees.


Scheduling An Appointment

DD1172-2 Form Here

Expired ID Card

Lost or Stolen ID Card

SSN Removal


Civilians & Contractors

Family Members

Illegitimate Children

Newborn/Children under 10



DSN: 256 plus last four of extension above.




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